In September, Google experienced a services disruption that affected nearly a
third of Gmail users. As you'd expect, it generated quite a bit of news. Such
outages are fairly infrequent, but even Google struggled to resolve it. The
Google status dashboard during that outage simply said "indicates some type
Imagine yourself, now, in the shoes of an IT administrator relaying the
status of a widespread email outage to your boss. How satisfied do you think
your boss would be with the statement that "something's wrong and we're
looking into it," if that's all the information you could provide? Worse yet,
what if you didn't even provide that information until after your boss spent
the last hour trying to figure out why email wasn't getting through?
Seems like what they call a career-limiting move, right?
But this is exactly how these cloud status dashboards con... (more)
A few weeks ago I was trying to update some files I have stored on a cloud
storage service (that will remain nameless). I had moved my files there a
while back as a way to make it easier to access them from my various devices
and to avoid losing them during the next inevitable hard drive failure. For
the most part I've been happy with the service, but on this day, I was unable
to access the site.
Not good, as I was rushing to make some changes and send the files to a
Frustrated by my situation, I asked a co-worker to see if he was also having
problems. He was, so we ... (more)