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Cloud-Based Monitoring and Enablement

Patrick Carey

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Top Stories by Patrick Carey

SaaS and cloud computing continue to gain real traction in the enterprise - and that trend is sure to continue for a long time to come. But the reality is that, to date, those gaining real benefit from cloud at the enterprise level have been limited largely to isolated pockets; e.g., software development and operations teams leveraging Infrastructure and Platform as a Service (IaaS and PaaS) to slash costs and improve agility; sales teams licensing their own SaaS CRM systems; or lines of business "going rogue" and sidestepping IT by using apps like Dropbox to facilitate easier file sharing inside and outside the company. In my view, there are still some fundamental obstacles to widespread adoption of cloud apps - the two biggest being security concerns and a lack of confidence in app/service performance and availability. Recently my company conducted a study askin... (more)

It Takes a Village: The Rise of Crowd-Powered IT Services By @Exoprise | @CloudExpo [#Cloud]

It Takes a Village: The Rise of Crowd-Powered IT Services When was the last time you went to your favorite office superstore to buy a piece of packaged software? Software as a Service (SaaS) and cloud storage have completely changed the consumer computing market. Other than Microsoft Office and a few resource-intensive applications for photo and video editing, everything else is either running in the cloud, delivered and managed from the cloud, or storing data in the cloud. Business Computing Is Next The same trend is coming to enterprise IT. While many organizations have moved ... (more)

Leveraging the Voice of the Crowd in the Cloud

As the significant benefits of SaaS and hybrid cloud services become more evident, it's no surprise that organizations are moving more mission-critical applications - e.g., email, VoIP, online meetings, document storage/collaboration, etc., - to the cloud. This is different than CRM apps, which have been in the cloud for many years. If Salesforce.com is unavailable, the sales team is certainly impacted, but if email, IP, and/or VoIP communications are unavailable, the entire organization takes a productivity hit. Moving your mission-critical apps to the cloud doesn't absolve IT ... (more)

Six Myths of Monitoring SaaS Applications

There's been plenty written and predicted about the future of cloud and Software-as-a-Service, and it's hard to argue with its benefits - for both organizations and users. If our cloud-based future is to come true though, we must pay closer attention to the service levels users are getting from Software-as-a-Service (SaaS) applications. Obvious? Maybe not. As many organizations make their first big move to the cloud with services like Office 365, a few common misconceptions - grounded in the general belief that once we move to the cloud, IT no longer owns direct responsibility fo... (more)

Three Important Ways SaaS and Cloud Are Changing IT’s Role

While on-premise deployments are still the default for many enterprise applications today, most everyone agrees that SaaS and Cloud are the future. The question from the CXO is no longer, "Should we consider putting this application in the cloud?" It is, "Why wouldn't we deploy this in the cloud?" As this new thinking takes full effect, I see three big changes for IT professionals: A Shift from Owner/Operator to Consumer Coordinator Instead of acquiring and operating on-site infrastructure and applications for the enterprise, IT professionals will be expected to coordinate busines... (more)