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Cloud-Based Monitoring and Enablement

Patrick Carey

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Top Stories by Patrick Carey

SaaS and cloud computing continue to gain real traction in the enterprise - and that trend is sure to continue for a long time to come. But the reality is that, to date, those gaining real benefit from cloud at the enterprise level have been limited largely to isolated pockets; e.g., software development and operations teams leveraging Infrastructure and Platform as a Service (IaaS and PaaS) to slash costs and improve agility; sales teams licensing their own SaaS CRM systems; or lines of business "going rogue" and sidestepping IT by using apps like Dropbox to facilitate easier file sharing inside and outside the company. In my view, there are still some fundamental obstacles to widespread adoption of cloud apps - the two biggest being security concerns and a lack of confidence in app/service performance and availability. Recently my company conducted a study asking... (more)

Twitter Is Not a SaaS Monitoring Solution

A few weeks ago I was trying to update some files I have stored on a cloud storage service (that will remain nameless). I had moved my files there a while back as a way to make it easier to access them from my various devices and to avoid losing them during the next inevitable hard drive failure. For the most part I've been happy with the service, but on this day, I was unable to access the site. Not good, as I was rushing to make some changes and send the files to a colleague. Frustrated by my situation, I asked a co-worker to see if he was also having problems. He was, so we ... (more)

Six Myths of Monitoring SaaS Applications

There's been plenty written and predicted about the future of cloud and Software-as-a-Service, and it's hard to argue with its benefits - for both organizations and users. If our cloud-based future is to come true though, we must pay closer attention to the service levels users are getting from Software-as-a-Service (SaaS) applications. Obvious? Maybe not. As many organizations make their first big move to the cloud with services like Office 365, a few common misconceptions - grounded in the general belief that once we move to the cloud, IT no longer owns direct responsibility fo... (more)

Three Important Ways SaaS and Cloud Are Changing IT’s Role

While on-premise deployments are still the default for many enterprise applications today, most everyone agrees that SaaS and Cloud are the future. The question from the CXO is no longer, "Should we consider putting this application in the cloud?" It is, "Why wouldn't we deploy this in the cloud?" As this new thinking takes full effect, I see three big changes for IT professionals: A Shift from Owner/Operator to Consumer Coordinator Instead of acquiring and operating on-site infrastructure and applications for the enterprise, IT professionals will be expected to coordinate busines... (more)

Monitor App Performance Early and Often

"Vote early and vote often." Back in the 1920s and '30s, when neither election technology nor oversight were as effective as they are today, and the likes of Al Capone were at work gaming the system, this phrase wasn't a joke. It was a best practice. If you want guaranteed results, what better way than to get people to the polls early, and then repeatedly, to vote for your candidate? None of this sitting around until the end of the day, hoping that the election goes the way you want. Capone would tell you, "That's for saps." What does this have to do with cloud computing? All too ... (more)